Milgram summarized the experiment in his 1974 article, "The Perils of Obedience", writing:
| “ | The legal and philosophic aspects of obedience are of enormous importance, but they say very little about how most people behave in concrete situations. I set up a simple experiment at Yale University to test how much pain an ordinary citizen would inflict on another person simply because he was ordered to by an experimental scientist. Stark authority was pitted against the subjects' [participants'] strongest moral imperatives against hurting others, and, with the subjects' [participants'] ears ringing with the screams of the victims, authority won more often than not. The extreme willingness of adults to go to almost any lengths on the command of an authority constitutes the chief finding of the study and the fact most urgently demanding explanation.
Ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process. Moreover, even when the destructive effects of their work become patently clear, and they are asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority
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Most participants asked the experimenter whether they should continue. The experimenter issued a series of commands to prod the participant along:
- "Please continue."
- "The experiment requires that you continue."
- "It is absolutely essential that you continue."
- "You have no other choice, you must go on."
Why did so many of the participants in this experiment perform a seemingly sadistic act on the instruction of an authority figure? According to Milgram, there are a number of situational factors that can explain such high levels of obedience:
- The physical presence of an authority figure dramatically increased compliance.
- The fact that the study was sponsored by Yale (a trusted and authoritative academic institution) led many participants to believe that the experiment must be safe.
- The selection of teacher and learner status seemed random.
- Participants assumed that the experimenter was a competent
- expert.
- The shocks were said to be painful, not dangerous.
Later experiments conducted by Milgram indicated that the presence of rebellious peers dramatically reduced obedience levels. When other people refused to go along with the experimenters orders, 36 out of 40 participants refused to deliver the maximum shocks.
"Ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process. Moreover, even when the destructive effects of their work become patently clear, and they are asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority" (Milgram, 1974).
Milgram’s experiment has become a classic in psychology, demonstrating the dangers of obedience. While this experiment suggests that situational variables have a stronger sway than personality factors in determining obedience, other psychologists argue that obedience is heavily influenced by both external and internal factors, such as personal beliefs and overall temperament.
